How to search for an user in Colt Online?
How to search for an user in Colt Online? Note: this option is only available if you have a Customer Administrator account. Click here to know how to get administrator rights for your account in Colt Online You can search by: First name, Last name, Account number, email address or user id. Tip:…
Read MoreHow to create a new user restricted to certain Billing Account Number(s)?
You will be able to restrict the access of a new user to specific Billing Account Numbers. This feature will provide the user access only to the information contained in the Services, Ordering, Ticketing and Invoices modules which is related to the Billing Account Numbers selected. Check the steps below if you need to create…
Read MoreHow to approve an Colt Online account request?
How to approve an Colt Online account request in Colt Online? If you are a Customer Administrator user in Colt Online you may receive a notification from someone (from your organisation) requesting access to Colt Online. As a customer administrator for the account your may approve or reject the request either following the instruction in…
Read MoreHow to add more customer accounts on my Colt Online profile?
How to add more customer accounts on my Colt Online profile? You can request access to more customer accounts on the Add Accounts page by clicking on the icon at the right top corner of the menu bar. Once in the Add Accounts page please enter the Account number you want to add to your…
Read MoreHow to track the status of my access request in Colt Online?
How to track the status of my access request in Colt Online? Whenever you request access to new options, new accounts or request to become a Colt online administrator, the request will follow an approval process. You can track its status and see who needs to approve your request in the Track Request page. See…
Read MoreWhat does it mean to receive an error saying “Email domain not allowed”
To ensure that only allowed email addresses are added to your Account, a check is performed against a domain list, which contains the domains that are allowed to be added to each specific Customer Number. This error message: “Email domain not allowed” is received when you try to subscribe an email address with a domain…
Read MoreHow to request a Colt Online account?
How to request a Colt Online account? Getting a Colt Online account is very easy and quick. You just need to click here to register in a few minutes. You will also need your Customer Account Number.
Read MoreHow to request access to more options in Colt Online?
How to request access to more options (roles) in Colt Online? Check the steps below to see how to request access to more options in Colt Online Note: Some options available may require approval from your administrator or further setup from the Colt Online team. You will receive a notification with the instructions after submitting…
Read MoreHow to login to Colt Online?
How to login to Colt Online? Go to online.colt.net and enter your user id and password you received via email. In case you forgot your password then click on “I forgot my password ” to reset your password. If you login with either incorrect user ID or incorrect password the system will prompt you with a message…
Read MoreHow to create a user to access Infovista reports only
How to create a user to access Infovista reports only Customer Administrator users can create new users in Colt Online and provide access to Infovista reports for a specific service(s). See below the steps to create a user with Infovista access Step 1 – Login to Colt Online Step 2 – Go to Administration settings…
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