How to use Two-Step authentication
Step 1 – Go to Colt Online login page at my.colt.net and enter your colt Online credentials Step 2 – Enter the 6 digits Code sent to email address (the email address set on your Colt Online account) Step 3 – Login is complete Example of email template sent with PIN code: Tip:…
Read MoreColt Online Two-steps authentication
Colt Online – Two-steps Authentication Colt knows how important is your data for your and with this in mind we are introducing a 2 step verification in the login page to keep your data secure. 2 step verification is becoming a standard and efficient method to authenticate user access to online site, this can be…
Read MoreColt Operator Connect for Resellers FAQ
Operator Connect for Resellers FAQs Home > Page 5 Operator Connect Order Portal How to Place an Order Discover more: Login to Colt Online Register for an account Operator Connect Here are the most frequently asked questions for Microsoft Operator Connect with Colt What is Operator Connect? Expand Operator Connect provides a calling option that…
Read MoreHow to order – Colt Operator Connect for Resellers
Operator Connect for Resellers How to order Home > Page 5 Operator Connect Order Portal How to Place an Order Frequently Asked Questions Discover more: Login to Colt Online Register for an account Operator Connect To start the digital journey you must get access to Colt Online and be on boarded as partner of Operator…
Read MoreSIP On Demand
SIP On Demand Modify your SIP Trunking service Home > Page 5 What is SIP On Demand ? Voice Inventory Port in request via Colt Online New number request via Colt Online Authorization Limitations Change requests Support Related information Overview Voice Resiliency (inbound) Overview SIP Trunking Overview Voice Line (v) Overview IN Services Voice…
Read MoreIs it possible to download reports from the (Skylight Analytics) Performance Reporting tool?
Yes, reports can be generated and downloaded from the Performance Reporting tool. Reports can be generated covering selected time periods. Data can be downloaded as Excel files and screenshot PDFs You can refer to the User Guide, here, for more information on generating reports from Skylight Analytics.
Read MoreWhat products and KPI’s are included within the Skylight Analytics reporting tool?
Skylight Analytics gives ‘near’ real time monitoring information (5 min sample rate) for Ethernet, IP (IP Access and IPVPN), Optical (Wave), Voice trunks & SD-WAN underlay products. Examples of the common KPI’s that are monitored within Skylight Analytics are*: Service Availability Jitter Frame loss Bandwidth Utilisation Round Trip Delay Memory Used Memory Utilisation * Availability…
Read MoreWhat is a “reseller certificate” and why is Colt asking that I send one?
Some revenues, whilst being reported, are not included in the base for calculation of a provider’s FUSF contribution (assessable revenue). This is the case for revenues that an operator such as Colt gets from resellers of its services in the USA, provided that this provider, e.g. Colt, obtains a “reseller certificate”. The FCC has defined…
Read MoreDoes my company need to contribute to FUSF?
As a general rule, all providers of telecommunications services doing business in the USA are required to report their revenues and contribute to FUSF. As such, they should register with the FCC and USAC. However, exceptions to the reporting and/or contributing obligations may apply in some cases – e.g. there is a “de minimis” exception…
Read MoreWhat is the Federal Universal Service Fund (FUSF)?
The FUSF is a fund established by law in 1934, aimed at funding high-speed networks and services for American consumers at just, reasonable and affordable rates, focusing on specific areas and needs through 4 programs (rural areas, low-income consumers, schools and libraries, rural health care). The FUSF is paid for by contributions from providers of…
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