- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Latest Updates to Origin Surcharges for Number Hosting Customer
- Why I get the message “Single Sign On is not enabled for your company.” when I try to login with my company’s credentials in Colt Online?
- Why I cannot access the Update Password page?
- How do I reset my password if I have Single Sign On enabled in Colt Online?
- Can I login to Colt Online with my company credentials (Single Sign-On)?
- How can I reset my password?
- How can I check if a user is set as Single sign On?
- What are the Ethernet Diversity feature for the default service offer?
- What is the Ethernet Diversity feature for the default service offer – Japan?
How to access the Diagnostic Toolkit?
Diagnostic Toolkit are available on the Service detail page of your service and options available will vary depending of the type of service. See below how to access it
Steps
Select the appropriate service from the Services view, which then takes you into the Service Details page. Scroll to the section labelled Diagnostic Toolkit.
The tool will “pop up” within the Web browser page, where you will be able to perform the various actions.
For further details on how each of the tools function, please refer to the Diagnostic Toolkit help pages.