- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- How to use Two-Step authentication
- Colt Online Two-steps authentication
- Colt Operator Connect for Resellers FAQ
- How to order – Colt Operator Connect for Resellers
- SIP On Demand
- Is it possible to download reports from the (Skylight Analytics) Performance Reporting tool?
- What products and KPI’s are included within the Skylight Analytics reporting tool?
- What is a “reseller certificate” and why is Colt asking that I send one?
- Does my company need to contribute to FUSF?
- What is the Federal Universal Service Fund (FUSF)?
How to access the Diagnostic Toolkit?
Diagnostic Toolkit are available on the Service detail page of your service and options available will vary depending of the type of service. See below how to access it
Steps
Select the appropriate service from the Services view, which then takes you into the Service Details page. Scroll to the section labelled Diagnostic Toolkit.
The tool will “pop up” within the Web browser page, where you will be able to perform the various actions.
For further details on how each of the tools function, please refer to the Diagnostic Toolkit help pages.