What is the Syslog Viewer tool?
The Syslog Viewer allows customers to access events received from the devices installed by Colt on the service, applicable for IP based (IP Access and IPVPN) products. The tool can be used on a per service basis, providing real-time feedback. Features and functions include:
- Transparent access to COLT’s Event Audit application from the COLT Portal, with no need for further authentication
- Access to events from the previous 90 days
- Capability to search and filter historical and real-time events, based on time interval, device and event message
- Ability to download events into an Excel file
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?
- How do I add a new domain to a customer number?
- What does it mean to receive an error saying “Email domain not allowed”
- How do I create a new contact?
- How do I set up to receive notifications about planned maintenance (Planned Works) on my service?
- How do I set up to receive notifications for proactive tickets raised against my service?
- How can I edit the notifications/subscriptions other people in my organisation receives from colt?
- Which notifications/subscriptions are available in the contact management module?
- How do I completely remove a contact record?