- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Companion Guide – Service Assurance
- Colt Companion Guide – Service Delivery
- How to add an additional contact while creating a ticket?
- How to Open a PDF File in Google Chrome?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
What is the Syslog Viewer tool?
The Syslog Viewer allows customers to access events received from the devices installed by Colt on the service, applicable for IP based (IP Access and IPVPN) products. The tool can be used on a per service basis, providing real-time feedback. Features and functions include:
- Transparent access to COLT’s Event Audit application from the COLT Portal, with no need for further authentication
- Access to events from the previous 90 days
- Capability to search and filter historical and real-time events, based on time interval, device and event message
- Ability to download events into an Excel file