What is the Syslog Viewer tool?
The Syslog Viewer allows customers to access events received from the devices installed by Colt on the service, applicable for IP based (IP Access and IPVPN) products. The tool can be used on a per service basis, providing real-time feedback. Features and functions include:
- Transparent access to COLT’s Event Audit application from the COLT Portal, with no need for further authentication
- Access to events from the previous 90 days
- Capability to search and filter historical and real-time events, based on time interval, device and event message
- Ability to download events into an Excel file
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
- Voice Config Order Portal – Self Help Guide
- How can I log a ticket to request information about an outage in my service?
- How can I log a ticket for a fault in my service?
- How to raise a Billing Enquiry?
- How to view and dowload invoices and reports?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?