Diagnostic Tools

Showing 11-20 of 31.

Why does the B-end not have the option to “show port” or Show counters” information?

Why does the B-end not have the option to “show port” or Show counters” information? The options will only appear…

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How can I check the performance of my service?

How can I check the performance of my service? Click on the “Services” tile on the landing page, search for…

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How to use the Syslog Viewer tool?

How to use the Syslog Viewer tool?   Note: Diagnostic Toolkit is not available for services  contracted with Colt Japan,…

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How to access the Syslog Viewer tool?

How to access the Syslog Viewer tool? To access the Syslog Viewer, go to the Services>View Services tile on the…

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What is the Syslog Viewer tool?

What is the Syslog Viewer tool? The Syslog Viewer allows customers to access events received from the devices installed by…

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How to use the historical tests done in the Service Test Portal ?

How to use the historical tests done in the Service Test Portal ? Select the service and click on View and…

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How to use the Service Test Portal – Health Test?

How to use the Service Test Portal – Health Test? <image> Full Y.1564 Test The full Y.1564 test is performed…

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How to use the Service Test Portal – Loopback?

How to use the Service Test Portal – Loopback?   By Clicking on the View and Apply button of the…

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How to access the Service Test Portal?

How to access the Service Test Portal? To access the Service Test Portal, select the appropriate service from the Services…

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What is the Service Test Portal?

What is the Service Test Portal? WARNING Some of the features available within the Service Test Portal can be disruptive…

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