- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Operator Connect – Ordering Portal
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
- Voice Config Order Portal – Self Help Guide
- How can I log a ticket to request information about an outage in my service?
- How can I log a ticket for a fault in my service?
- How to raise a Billing Enquiry?
- How to view and dowload invoices and reports?
- Voice Inventory Portal User Guide
It is important to us that we can contact you for any critical announcements relating your account or services that you have with Colt. These critical announcements include the following:
- Public health notification,
- Advance notification relating to products reaching end of life,
- Technology change notifications,
- Regulatory impact
- Pricing updates
The Product Communications contact is the nominated individual(s) within your organisation who will be set up to receive these communications.
Changes to the nominated individual(s) can be managed by your Organisations’ Admin user through the contact management module in colt online. Alternatively, please contact your Account team at colt.
Please note that this will not be used for any marketing campaigns or individual transactions i.e. single orders, invoices, service/trouble tickets. Please refer to the section here, for more information on the other types of subscriptions available via the contact management module.