- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- How to use Two-Step authentication
- Colt Online Two-steps authentication
- Colt Operator Connect for Resellers FAQ
- How to order – Colt Operator Connect for Resellers
- SIP On Demand
- Is it possible to download reports from the (Skylight Analytics) Performance Reporting tool?
- What products and KPI’s are included within the Skylight Analytics reporting tool?
- What is a “reseller certificate” and why is Colt asking that I send one?
- Does my company need to contribute to FUSF?
- What is the Federal Universal Service Fund (FUSF)?
It is important to us that we can contact you for any critical announcements relating your account or services that you have with Colt. These critical announcements include the following:
- Public health notification,
- Advance notification relating to products reaching end of life,
- Technology change notifications,
- Regulatory impact
- Pricing updates
The Product Communications contact is the nominated individual(s) within your organisation who will be set up to receive these communications.
Changes to the nominated individual(s) can be managed by your Organisations’ Admin user through the contact management module in colt online (how can I edit the notifications subscriptions received). Alternatively, please contact your Account team at colt.
Please note that this will not be used for any marketing campaigns or individual transactions i.e. single orders, invoices, service/trouble tickets. Please refer to the section here, for more information on the other types of subscriptions available via the contact management module.