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Voice Inventory Portal User Guide
Voice Inventory Portal User Guide We have recently launched a Voice Inventory portal, which allows you to see your live…
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How to set your PBX Configuration
To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls.…
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How can I set the priority of my ticket?
When you raise a ticket, you will be asked about the Service and Business Impact of the issue or enquiry.…
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How do I find a copy of a notification?
All notifications are available to download from the Order Management Portal (even if you were not the original recipient) Click…
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What is the difference between RFO (Reason for Outage) and Incident Report?
The Reason For Outage, consists of one or 2 sentence explaining what was the cause of the problem. You can…
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How do I port-in a number in Numbers on Demand?
How do I port-in a number in Numbers on Demand? To find out how to port-in a number on Numbers…
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How do I reserve a number in Numbers on Demand?
How do I reserve a number in Numbers on Demand? To reserve a number in Numbers on Demand, you need…
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How to make an address update in Numbers on Demand
How to make an address update in Numbers on Demand Follow the steps in the video below to make an…
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How can I activate a number in Numbers on Demand?
How can I activate a number? Follow the steps in the video below to activate a number in Numbers on…
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What can I do on Numbers on Demand compared to Cocom Web Manager?
What can I do on Numbers on Demand compared to Cocom Web Manager? In the table below, you can find…
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