Service Support Archives - Page 5 of 11

Voice Config Order Portal – Self Help Guide

Voice Config Order Portal Self Help Guide Voice Config Order Portal Overview How to Access via Notification How to Access…

How can I log a ticket to request information about an outage in my service? Click on the “Requests, Incidents”…

How can I log a ticket for a fault in my service? Step 1 – In the Menu bar select…

Voice Inventory Portal User Guide We have recently launched a Voice Inventory portal, which allows you to see your live…

To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls.…

When you raise a ticket, you will be asked about the Service and Business Impact of the issue or enquiry.…

All notifications are available to download from the Order Management Portal (even if you were not the original recipient) Click…

The Reason For Outage, consists of one or 2 sentence explaining what was the cause of the problem. You can…

How do I port-in a number in Numbers on Demand? To find out how to port-in a number on Numbers…

How do I reserve a number in Numbers on Demand? To reserve a number in Numbers on Demand, you need…