How to add an additional contact while creating a ticket?
- How to update your profile settings?
- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Ethernet VPN
- Ethernet Line
- Wave External Service Guide
- SIP Trunking – External Service Guide
- Request Physical Access for Nodes and LDNs
- Ethernet Line External Service Guide EN
- UBOSS Portal Guide
- France Hosted Customer Numbers
- Why I cannot access the Update Password page?
- How to see the customer accounts associated to my Colt Online profile?
You can add additional tickets while raising an incident, service request, or billing and account enquiry.
In the Review & Submit step just before submitting your ticket, click on the Add Contact option to open the Add Contact form, fill in the mandatory fields and click on Add Contact.
Contact will be added to your request
Repeat the steps to add more contacts.
Once complete click on Submit button to create the ticket and receive a ticket number instantly.