- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- How to use Two-Step authentication
- Colt Online Two-steps authentication
- Colt Operator Connect for Resellers FAQ
- How to order – Colt Operator Connect for Resellers
- SIP On Demand
- Is it possible to download reports from the (Skylight Analytics) Performance Reporting tool?
- What products and KPI’s are included within the Skylight Analytics reporting tool?
- What is a “reseller certificate” and why is Colt asking that I send one?
- Does my company need to contribute to FUSF?
- What is the Federal Universal Service Fund (FUSF)?
How to access the Infovista tool?
Step 1 – Login to online.colt.net . In case you don’t have a Colt Online account then request your access here
Step 2 – From the Menu bar go to Services–> Reports–> Network Performance Reports.
Another option is accessing Infovista from the Service Details Page.
Step 3 – Search the service using the search bar
Step 4 – Once you find your service then click on the Circuit ID
Step 5 – Service details page is displayed and link to access Colt’s performance monitoring is available in the Performance Reporting section
Note: Performance Monitoring will show “yes” if performance reporting has been enabled for your service. If this option is not available then you will not be able to access the portal, please contact your account executive.
Step 6 – Performance Reporting (Infovista) portal will open
Note: additional support for Infovista can be found here