- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Companion Guide – Service Assurance
- Colt Companion Guide – Service Delivery
- How to add an additional contact while creating a ticket?
- How to Open a PDF File in Google Chrome?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
How to access Infovista tool?
Step 1 – Login to online.colt.net . In case you don’t have a Colt Online account then request your access here
Step 2 – From the Menu bar go to Services–> Reports–> Network Performance Reports.
Another option is accessing Infovista from the Service Details Page.
Step 3 – Search the service using the search bar
Step 4 – Once you find your service then click on the Circuit ID
Step 5 – Service details page is displayed and link to access Colt’s performance monitoring is available in the Performance Reporting section
Step 6 – Performance Reporting (Infovista) portal will open
Note: additional support for Infovista can be found here